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 Tech Support Support Group by Nicki Nance
 
Location: BlogsWebster University Business Experts    
Posted by: Webster University 7/15/2007

I asked my daughter in law why her text messages were so cryptic.  She said simply, “ t and r don’t work on my phone so I just try to do without them..”  I sympathized.  In the last week I visited the Geek Squad, had a house call to have hinge surgery on my flipflop laptop fliptop, had tech support talk me through a hard reset  of my pocket pc and last but worst, fell asleep on hold and missed my turn with second level support.  I can’t remember many weeks this year without a technodilemma of some kind.

I know I’m not the only one.  My students are mortified when technology fails them.  My colleagues are apologetic when attachments won’t open – a kind of late onset attachment disorder, I think.  And my husband certainly deserves a definitive answer to “Do you hear me now?”

There has to be a corner of this market that is mine.   I’m a therapist.  Maybe I’ll start a support group.  We can check our Blackberries at the door, hold hands and pray for the serenity to download the upgrades, the wisdom to read the manual and the courage to shatter the device into a thousand pieces.

Shall I sign you up?

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Re: Tech Support Support Group by Nicki Nance    By Karen Fattorosi on 7/16/2007
Pleeease sign me up! I went on vacation to a place without reception. Just this side of heaven. The first two days were tense, symptoms of withdrawal setting in. After that I actually could experience tranquility--a peaceful, calm disconnection. All was right with the world and my little place in it. And the rest of my little world did fine without me.

Re: Tech Support Support Group by Nicki Nance    By odel on 11/18/2007
kool im looking for a job ive been working with computers for 5 years now 954 803 4546


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